São Paulo - November 14, 2024 - Verus Brasil announced today that it has obtained the SAP "S/4HANA Solutions Operations" certification for "Partner Operations" (outsourcing service partners). This SAP certification further strengthens Verus Brasil's capabilities and operations to offer and deliver Application Management Systems (AMS) to customers.

 

Verus Brasil was awarded this prestigious certification for the first time in 2022, and it has now been renewed and expanded to incorporate SAP S/4HANA solutions, also encompassing compliance with RISE with SAP. This achievement reaffirms Verus Brasil's commitment to a continuous journey of transformation and innovation toward service excellence, with customer success at the center of everything we do.

 

"With this new investment, Verus Brasil remains steadfast in its commitment to offering high-quality SAP services to its customers in a market that is constantly evolving and experiencing rising customer expectations" , said Marcos Antonio Gonçalves, founding partner of Verus Brasil.

 

"By granting this certification, SAP recognizes Verus Brasil as one of the few partners officially qualified to operate SAP S/4HANA solutions for customers. This isn't just a call center service, but a secure partnership for customers who want to generate and obtain maximum value from this powerful technology platform" , said José Antonio Pato Vila, founding partner of Verus Brasil.

 

SAP offers a certification program for partners who manage the operations of customer solutions. The SAP "Operations Partner" Certification helps customers identify excellent service providers to meet their needs in terms of quality, scope, and location, while certified partners can increase their market visibility and drive new opportunities.

 

Verus Brasil has a long-standing partnership with SAP, consistently delivering high-quality services across SAP's comprehensive portfolio of products and tools. This proven expertise earned Verus Brasil the distinguished designation of competence and specialization in SAP S/4HANA Cloud Private Edition (RISE with SAP). To achieve this prestigious "Operations Partner" certification, Verus Brasil underwent a rigorous assessment and validation process of its Application Management Services (AMS) modus operandi. This assessment was based on the highest compliance standards, referencing best practice methodologies from SAP, ITIL, PMI, ISO, and others.

 

Verus Brasil's Application Management Services (AMS) are composed of the following pillars:

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• Maintenance and Request: incident and problem resolution, as well as service request fulfillment.

• Adaptation and Optimization: adjustment of production functionalities (standard, customized), as well as implementation of new small-scale functionalities.

• Monitoring and Readiness: monitoring the health and performance of the technological environment, as well as resolving incidents and problems related to the corresponding applications.

• Evolution and Innovation: implementation of new advanced features (standard, customized), as well as implementation of disruptive products, solutions and technologies.

• Update and Modernization: application of application update packages, application modernization assessment, and application version upgrade and migration execution.

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Verus Brasil is a partner in the SAP PartnerEdge® program. The SAP PartnerEdge program offers training tools, benefits, and support to facilitate the development of innovative, high-quality solutions focused on specific business needs, quickly and cost-effectively.