V-Call® is a self developed tool that allows the attendance and management of several projects simultaneously, even if the projects have different natures such as property maintenance, human resources, SAP support or other ERP, Microsoft Office support, among others. Constantly monitors the status of incidents, and issues alerts alerting those involved (solver, service manager, customer focal point, users, etc.) via e-mail or messages on the software console about relevant events, especially regarding deadlines - SLA.
SAP Recognized Expertise

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